Retail Digital Transformation Market Competition Analysis 2025: How Players Are Shaping Growth

Retail Digital Transformation Global Market Report 2025

The Business Research Company's Retail Digital Transformation Global Market Report 2025 – Market Size, Trends, And Global Forecast 2025-2034

The Business Research Company’s Latest Report Explores Market Driver, Trends, Regional Insights - Market Sizing & Forecasts Through 2034”

— The Business Research Company

LONDON, GREATER LONDON, UNITED KINGDOM, December 18, 2025 /EINPresswire.com/ -- "The Retail Digital Transformation market is dominated by a mix of global technology leaders and regional specialists. Companies are focusing on omnichannel integration, AI-driven customer insights, and supply chain optimization to enhance market presence and drive operational efficiency. Investments in e-commerce platforms, personalized experiences, and data-driven decision-making are key strategies to capture consumer attention and ensure competitive advantage. Understanding the competitive landscape, technological adoption, and evolving consumer expectations is critical for stakeholders seeking growth opportunities and strategic partnerships.

Which Market Player Is Leading the Retail Digital Transformation Market?
According to our research, Amazon.com Inc. led global sales in 2023 with a 1% market share. The Amazon Web Services (AWS) division of the company partially involved in the retail digital transformation market, provides sales related to various other service offerings, which are recognized as or when those services are performed.
The Other division of the company partially involved in the retail digital transformation market, provides sales related to various other service offerings, which are recognized as or when those services are performed.

How Concentrated Is the Retail Digital Transformation Market?
The market is fragmented, with the top 10 players accounting for 5% of total market revenue in 2023. This level of fragmentation reflects the industry’s broad scope and rapidly evolving technology landscape, which allows numerous competitors to operate across different segments of retail digital transformation. Leading vendors such as Amazon.com, Inc., Alphabet Inc., IBM, SAP SE, and Oracle Corporation hold market share through innovative digital solutions, consulting services, and cloud-based platforms, while smaller firms focus on niche offerings and regional markets. As retailers increasingly invest in AI, analytics, and omnichannel solutions, consolidation, partnerships, and platform integrations are expected to gradually strengthen the position of major players.

Leading companies include:
o Amazon.com Inc. (1%)
o Alphabet Inc. (1%)
o International Business Machines (IBM) Corporation (1%)
o SAP SE (0.5%)
o Oracle Corporation (0.5%)
o Accenture plc (0.5%)
o Capgemini SE (0.4%)
o Tata Consultancy Services Ltd. (0.4%)
o Wipro Ltd. (0.4%)
o Microsoft Corporation (0.4%)

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Which Companies Are Leading Across Different Regions?
North America: Softchoice Corporation, Informatica LLC, Capgemini SE, Syniti, Cantaloupe, Salesforce, SAP SE, Microsoft Corporation, International Business Machines Corporation (IBM), Accenture plc, Oracle Corporation, Infosys Limited, Adobe Inc., Banco Santander, Retalon, Thinkmax, Displaydata Ltd, SID Global Solutions and Showcase are leading companies in this region.
Asia Pacific: Aforza Inc., Digital China Group Co., Ltd., LTIMindtree, Hitachi, Ltd., Alibaba Group Holding Limited, Shinsegae Group, JD.com, Inc., Tencent Holdings Limited, Pinduoduo Inc., Suning.com Co., Ltd., Reliance Retail Limited, Tata Digital Limited, Rakuten Group, Inc., SoftBank Group Corp., Seven & i Holdings Co., Ltd., Mercari, Inc., Coupang, Inc., Naver Corporation and Lotte Group are leading companies in this region.
Western Europe: JMA Wireless, Zalando SE, Ocado Group plc, Tesco PLC, Carrefour Group, J Sainsbury plc, MediaMarktSaturn Retail Group GmbH, Panasonic Connect Europe and Koninklijke Ahold Delhaize N.V. are leading companies in this region.
Eastern Europe: Phos Energy, Ingenico Group, JMA Wireless, X5 Retail Group N.V., Magnit, Lenta Ltd., Biedronka (Jeronimo Martins Polska S.A.), Carrefour Polska Sp. z o.o., Tesco Stores CR a.s., Albert Ceská republika, Tesco Hungary Zrt., SPAR, Zabka Group and Auchan are leading companies in this region.
South America: Mercado Libre, Inc., Rappi, Capgemini SE, Loghaus Comércio de Artigos do Vestuário Ltda, Liberty Latin America Ltd., Edstellar Solutions Pvt Ltd, Tezo Digital Private Limited, Numak Technology Development Corporation, Vantiva S.A., Quartr, Trax Retail and Flevy are leading companies in this region.

What Are the Major Competitive Trends in the Market?
• Enhancing retail operations with AI-driven store management solutions is transforming the industry through the development of technologically advanced solutions.
• Example: Cognizant ServiceNow Stores 360 (January 2025) assigns unique identities to streamline store operations, enhance employee productivity.
• This innovative solution enhances frontline employee productivity and customer interactions while enabling retailers to adopt and prioritize key functionalities based on business needs through its three sub-offerings.

Which Strategies Are Companies Adopting to Stay Ahead?
• Launching personalized omnichannel experiences to improve customer engagement and loyalty
• Enhancing data analytics capabilities to drive targeted marketing and operational efficiency
• Focusing on mobile commerce and contactless payment solutions to streamline customer transactions
• Leveraging AI-driven inventory and supply chain management for real-time demand forecasting

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https://www.thebusinessresearchcompany.com/report/retail-digital-transformation-global-market-report

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